Terms & Conditions

Products available for sale on this website are subject to these terms and conditions. By purchasing products on this website you agree to be bound by these terms and conditions. We reserve the right to change these terms and conditions at any time, and you are bound by the version available on the site at the date of purchase.

Your representations
You represent and warrant that you are at least 18 years old and have the legal right and ability to enter into this agreement and to use any debit or credit card used to purchase goods or services on this site. You also warrant that all information you have provided is accurate and true.

Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted using 256-bit encryption before being transmitted over the internet.

Prices
All prices stated on the website are inclusive of VAT and delivery costs, except where stated. Prices and availability of products may be changed at any time without notice.

Payment
Where payment is made by credit or debit card, you authorise us to debit your card with the total cost of the products selected. We will not charge your credit or debit card until your order is ready and available for despatch. Any refunds made in respect of returns or cancellation will be made to the same card. If your card cannot be verified or is any way unacceptable, we will contact you for further instruction.

We accept these cards:

Title
Title to the product passes at the time the delivery company's documents are signed by you, or in the case that products have been left in line with your instructions, when the carrier leaves the products.

Liability
We are not liable for loss of profits, loss of business or other consequential, special or indirect loss arising out of the use of any product purchased from this site. All implied warranties and undertakings are excluded to the maximum extent permitted by law.

Complaints
We endeavour to deliver the highest standards of customer satisfaction. If however you wish to complain about our products or service please email us via our 'Contact Us' link on our website or write to us at: TheGardenWeb Customer Services, Calfire Spareline Ltd, Gledrid. Chirk. Wrexham. LL14 5DG. We will acknowledge your complaint within 5 working days and every effort will be made to resolve the complaint within 14 working days.